How do I return a rental book for a refund?

You have 14 days from the date of purchase or your class start date, whichever is later, to return a print rental item for a refund. Just log in to your account, then go to the rentals section, and select the refund link. Follow the steps on the screen, indicate the reason for return, and print your pre-paid shipping label.

You must ship your rental books from an UPS store or drop box using the pre-paid shipping label within 14 days of the order date or your class start date, whichever is later. Please note that it’s important to use the pre-paid shipping label in your account, and not your own shipping method.

All rental items must be returned in their original condition. Please allow 2-4 weeks for your refund to process and appear on your credit/debit card statement. See the refunds section in the BNC Rental Terms of Service Policy for more information.

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