What happens if I return the wrong book?

If we receive a book that is different from the one you rented from us, you’ll be notified via email that we didn’t receive the correct book. You have one week from the date of this email to send us back the correct book with a pre-paid shipping label available through your account.

If you don’t send back your rental within a week, or if you don’t send back your rental at all, you’ll be charged the replacement cost of your rental book, plus any applicable fees and taxes. Once you’re charged for a replacement fee, you’ve purchased your book and no longer need to return it.

If you would like the incorrect item returned, additional fees will be charged for shipping and processing.

What's Next?

View more FAQs on our FAQ Archive page.